31 AUG - 3 SEP 2026 | Melbourne Convention & Exhibition Centre

December 16, 2025

Hospitality is one of the most complex business models in Australia. In today’s economic climate, venues with strong systems consistently outperform those relying on instinct or firefighting. According to James O’Connell, Founder of The Hospitality Company, operators who embrace systemisation gain clarity, control and commercial stability in a way that passion alone can’t deliver.  Hospitality