8-11 Sept 2025 | ICC SYDNEY, DARLING HARBOUR

From Phone to Fork: Omnichannel Dining in the Real World

Sep 10 2025

11:30 AM - 12:15 PM

The convergence of in-store, online, QR, and delivery experiences and what customers expect.

Your guests expect to order how they want, when they want, whether that’s at the table, on their phone, or from the couch. This panel dives into the realities of delivering a seamless omnichannel dining experience without breaking your ops. We’ll unpack the tools, integrations, and tactics that forward-thinking venues are using to serve customers across dine in, delivery, and pickup, all while keeping their brand intact.

Speakers

Don't Pay At the Door!

Register FREE online before 8 September so you don’t have to pay $45 at the door.