Join us at the FSAA Today & Tomorrow Conference 2025 and gain the insights and strategies you need to navigate the foodservice industry’s evolving landscape with confidence.
This one-day event brings together the full spectrum of foodservice supply chain professionals—from manufacturers and distributors to sales, marketing, and operations leaders.
Expect a day of compelling content that explores:
Global menu trends and what they mean for the Australian and New Zealand markets
Economic reality check – interest rates, inflation, and consumer confidence
The role of AI in marketing, staffing, and operational efficiency
Sustainability in action – waste reduction, smarter packaging, and future-fit sourcing
The talent pipeline – graduate programs, early career pathways, and workforce planning
Meeting changing customer demands across QSR, hotels, restaurants, and venues
Manufacturer–distributor collaboration in an era of constant disruption
National advocacy – why the foodservice industry’s voice has never been more important
Hosted by respected industry professional Peter Wright, the FSAA Today & Tomorrow Conference is where clarity meets connection — giving you real-world insights, fresh ideas, and the chance to network with peers, partners, and thought leaders from across the country.
> 8:15 AM – 9:00 AM (45 min)
Registration & Networking Breakfast
Light breakfast and barista-made coffee on arrival.
> 9:00 AM – 9:15 AM (15 min)
Welcome & Opening Remarks
Presented by the FSAA Chair – Ken Hartley
> 9:15 AM – 10:00 AM (30 min keynote 15 min Q&A = 45 min)
Industry Check-In: Where Are We Now? (confirmed)
Speaker: John Hart OAM, Executive Chair, Australian Chamber – Tourism
State of play
> 10:00 AM – 10:40 AM (30 min + 10 min Q&A = 40 min)
The Numbers That Matter: Foodservice Outlook 2025–2028
Speaker: Olena Cheong Foo (Unilever)
Sector forecasts, growth areas, competitive pressures and evolving consumer behaviour.
> 10:40 AM – 11:00 AM (20 min)
Morning Tea Break
> 11:00 AM – 11.45 PM (30 min + 15 min QA = 45 min)
Understanding AI in Foodservice: Risks, Rewards & What’s Next
Speaker: AI Specialist KD Faciliator
Panel – John Jordan
How AI is reshaping marketing, staffing, supply chain, and venue efficiency.
> 11:45 AM – 12.30 PM (30 min + 15 min QA = 45 min)
Economic Reality Check: What Businesses Must Prepare For
Speaker: Ross Greenwood, Business Editor, Sky News Australia
A no-nonsense look at interest rates, inflation and what it all means for food venues and consumer confidence.
> 12:30 PM – 1:30 PM (60 min)
Networking Lunch
Time to reconnect, reflect, and build new industry relationships.
> 1:30 PM – 2:15 PM (30 min + 15 min QA = 45 min)
Sustainability in Action: From Packaging to Purpose
Real examples and strategies around waste reduction, packaging and future-fit sourcing.
Facilitator – Eugene Visione
Gerry Maher (Industry), Mike Twemlow (Edge Impact), Garry O’Brien (Envirochoice)
> 2:15 PM – 3:00 PM (45 min)
The Future of People: Securing the Industry’s Talent Pipeline
Facilitated by: Marcus McCairns, ProForce
A look into how graduate programs, early career pathways and targeted recruitment are key to long-term industry growth.
> 3:00 PM – 3:15 PM (15 min)
Afternoon Tea Break
> 3:15 PM – 4:00 PM (30 min + 15 min QA = 45 min)
Operator Panel: Meeting Changing Customer Demands
Facilitator: Karen Doyle, ACF
Pub, QSR and high-volume venue operators share how they’re adapting to changing tastes, expectations, and operations.
Panellists include: Subway, Darren Templeman, Anthony Flowers, Shane Krebs (Gema Group)
> 4:00 PM – 4:30 PM (20 min + 10 min Q&A)
Distributor & Manufacturer Panel: Navigating Disruption Together
Moderator: Peter Wright
Collaborative discussion on cost, resilience, innovation, and transparency in the supply chain.
> 4:30 PM – 4:55 PM (25 min)
The National Voice for Foodservice: ACCI & the reinstatement of the Food Group
Speaker: John Hart OAM
A comprehensive update on national policy, workforce trends, supply chain issues, and what’s influencing foodservice today.
A new chapter for FSAA with national-level representation through the Australian Chamber’s Food Group—what this means for our members.
> 4:55 PM – 5:00 PM (5 min)
Closing Remarks
Speaker: Minnie Constan, CEO, FSAA
Key takeaways from the day and what’s next for members.
5.15 PM – 7.00 PM (105 min) VIP Networking and Drinks with Fine Food Australia