8-11 Sept 2025 | ICC SYDNEY, DARLING HARBOUR

FSAA Conference: Today & Tomorrow

Monday 8 September
ICC Sydney
8:15  am - 5:00 pm

Navigating the Future of Foodservice Together

 

Join us at the FSAA Today & Tomorrow Conference 2025 and gain the insights and strategies you need to navigate the foodservice industry’s evolving landscape with confidence.

This one-day event brings together the full spectrum of foodservice supply chain professionals—from manufacturers and distributors to sales, marketing, and operations leaders.
Expect a day of compelling content that explores:

  • Global menu trends and what they mean for the Australian and New Zealand markets

  • Economic reality check – interest rates, inflation, and consumer confidence

  • The role of AI in marketing, staffing, and operational efficiency

  • Sustainability in action – waste reduction, smarter packaging, and future-fit sourcing

  • The talent pipeline – graduate programs, early career pathways, and workforce planning

  • Meeting changing customer demands across QSR, hotels, restaurants, and venues

  • Manufacturer–distributor collaboration in an era of constant disruption

  • National advocacy – why the foodservice industry’s voice has never been more important

Hosted by respected industry professional Peter Wright, the FSAA Today & Tomorrow Conference is where clarity meets connection — giving you real-world insights, fresh ideas, and the chance to network with peers, partners, and thought leaders from across the country.

 

Secure your tickets here

 

Full Conference Program

> 8:15 AM – 9:00 AM (45 min)
 Registration & Networking Breakfast
Light breakfast and barista-made coffee on arrival.

> 9:00 AM – 9:15 AM (15 min)
 Welcome & Opening Remarks
 Presented by the FSAA Chair – Ken Hartley

> 9:15 AM – 10:00 AM (30 min keynote 15 min Q&A = 45 min)
 Industry Check-In: Where Are We Now? (confirmed)
 Speaker: John Hart OAM, Executive Chair, Australian Chamber – Tourism
 State of play

> 10:00 AM – 10:40 AM (30 min + 10 min Q&A = 40 min)
 The Numbers That Matter: Foodservice Outlook 2025–2028
 Speaker: Olena Cheong Foo (Unilever) 
 Sector forecasts, growth areas, competitive pressures and evolving consumer behaviour.

> 10:40 AM – 11:00 AM (20 min)
 Morning Tea Break

> 11:00 AM – 11.45 PM (30 min + 15 min QA = 45 min)
 Understanding AI in Foodservice: Risks, Rewards & What’s Next
 Speaker: AI Specialist KD Faciliator
Panel – John Jordan
 How AI is reshaping marketing, staffing, supply chain, and venue efficiency.

> 11:45 AM – 12.30 PM (30 min + 15 min QA = 45 min)
 Economic Reality Check: What Businesses Must Prepare For
 Speaker: Ross Greenwood, Business Editor, Sky News Australia 
 A no-nonsense look at interest rates, inflation and what it all means for food venues and consumer confidence.

> 12:30 PM – 1:30 PM (60 min)
 Networking Lunch
 Time to reconnect, reflect, and build new industry relationships.

> 1:30 PM – 2:15 PM (30 min + 15 min QA = 45 min)
 Sustainability in Action: From Packaging to Purpose
 Real examples and strategies around waste reduction, packaging and future-fit sourcing.
Facilitator – Eugene Visione
Gerry Maher (Industry), Mike Twemlow (Edge Impact), Garry O’Brien (Envirochoice)

> 2:15 PM – 3:00 PM (45 min)
 The Future of People: Securing the Industry’s Talent Pipeline
 Facilitated by: Marcus McCairns, ProForce
 A look into how graduate programs, early career pathways and targeted recruitment are key to long-term industry growth.

> 3:00 PM – 3:15 PM (15 min)
 Afternoon Tea Break

> 3:15 PM – 4:00 PM (30 min + 15 min QA = 45 min)
 Operator Panel: Meeting Changing Customer Demands
 Facilitator: Karen Doyle, ACF
 Pub, QSR and high-volume venue operators share how they’re adapting to changing tastes, expectations, and operations.
 Panellists include: Subway, Darren Templeman, Anthony Flowers, Shane Krebs (Gema Group)

> 4:00 PM – 4:30 PM (20 min + 10 min Q&A)
 Distributor & Manufacturer Panel: Navigating Disruption Together
 Moderator: Peter Wright
 Collaborative discussion on cost, resilience, innovation, and transparency in the supply chain.

> 4:30 PM – 4:55 PM (25 min)
 The National Voice for Foodservice: ACCI & the reinstatement of the Food Group
 Speaker: John Hart OAM
  A comprehensive update on national policy, workforce trends, supply chain issues, and what’s influencing foodservice today.

A new chapter for FSAA with national-level representation through the Australian Chamber’s Food Group—what this means for our members.

> 4:55 PM – 5:00 PM (5 min)
 Closing Remarks
 Speaker: Minnie Constan, CEO, FSAA
 Key takeaways from the day and what’s next for members.

5.15 PM – 7.00 PM (105 min) VIP Networking and Drinks with Fine Food Australia

Download PDF Agenda here. 

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