Speaker Profile

A hospo marketing expert, Sarah has been helping small independent local businesses and some of Australia's favourite hospo brands understand their customers better to get them to keep coming back. By breaking down the barriers between the business, their technology stack and the data that matters, she has helped hundreds of businesses in Aus and the UK learn what matters when you are connecting with your customers.
A true hospitality tragic, she is constantly on the lookout for best practice in how businesses engage customers on and off-premise so dining out with Sarah can sometimes end in lengthy discussions with the staff about business, data and their loyalty program.