Session Information
3-Sep, 13:30 - 14:15
Enhancing the Restaurant Customer Experience at the End of the Meal: The Future of Digital Billing and Feedback Collection
Talking Tech
In the ever-evolving hospitality industry, enhancing the customer experience is crucial for retaining clientele and building brand loyalty. One critical but often overlooked aspect of the dining experience is the end-of-meal process. This panel will explore innovative solutions to streamline this stage through digital billing and efficient feedback collection.
The discussion will centre around how technology can simplify and enhance the payment process, making it more convenient and less time-consuming for customers. Panelists will examine the latest advancements in digital billing, such as mobile payment solutions, QR code payments, integrated billing systems, and how these technologies can be seamlessly incorporated into restaurant operations.
