31 AUG - 3 SEP 2026 | Melbourne Convention & Exhibition Centre

AI Meets Hospitality: Smarter Restaurants, Better Guest Experiences

Sep 10 2025

2:15 PM - 3:00 PM

Artificial Intelligence isn’t the future of hospitality — it’s already reshaping it. From automated phone answering to smart integrations that streamline service, AI is becoming an invisible ally for restaurants looking to do more with less. But how can operators harness this technology in a way that’s practical, cost-effective, and aligned with their brand?

Join OpenTable as we unpack the current landscape of AI in hospitality, from concierge tools and voice integrations to emerging applications like AI-assisted menu development and cost planning. We’ll break down what’s hype, what’s helpful, and what’s next.

This session includes a panel discussion with forward-thinking Australian restaurateurs who are already exploring the possibilities of AI in their venues – offering tangible examples, candid insights, and lessons learned

Speakers

EVENT LOCATION
Melbourne Convention and Exhibition Centre, 1 Convention Centre Pl, South Wharf VIC 3006

EVENT DATE
Mon 31 Aug 10:00 am – 5:00 pm
Tue 1 Sep 10:00 am – 5:00 pm
Wed 2 Sep 10:00 am – 5:00 pm
Thu 3 Sep 10:00 am – 3:00 pm

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Acknowledgement of Country

ACKNOWLEDGEMENT OF COUNTRY
We acknowledge the traditional owners and custodians of country throughout Australia and acknowledge their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.

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