AI in Hospitality: Real Innovation or Just Hype?

Exploring how AI is reshaping customer experience, operations, and staffing.
From predictive reservations to smart menu engineering and personalised marketing AI is making its way into hospitality. But is it delivering real value or just another tech fad? In this lively discussion, venue operators and tech experts weigh in on what’s working, what’s not, and where AI is heading. Walk away with practical insights on how AI can improve your guest experience, staff efficiency, and bottom line.