7-10 Sep 2020
Melbourne

FAQs

General

March 3rd 2020 Update

COVID-19 Coronavirus: information for our customers

As we prepare for another successful edition of Fine Food Australia, we understand that you might have questions about the 2020 event as it relates to COVID-19. In following the advice from the Australian Department of Health and the World Health Organisation, the organisers of Fine Food Australia (Diversified Communications Australia) continue to monitor the current situation daily regarding the outbreak of COVID-19 and we confirm that Fine Food 2020 will proceed as planned.

Customers who wish to participate in our events and who are not impacted by travel restrictions are free to do so. Travel advice and entry guidelines varies from country to country and our event attendees are encouraged to check the latest travel advice before making arrangements. Our policies reflect the travel restrictions and guidelines of the Australian government.

We have additional precautionary measures in place, including enhanced cleaning and sanitization across all public areas and customer touchpoints in the show and we are constantly reviewing our health protection activities, public health messaging, hygiene and medical control measures.

We will remain vigilant and continue to monitor the situation and respond appropriately to protect the health and safety of our exhibitors, visitors and staff. This is our number one priority.

At this stage, the risk of transmission in Australia is low. Australians should therefore be alert but not alarmed.

Diversified Communications has been responding to public safety situations for many years and has an effective crisis management protocol in place. Our team has taken extra precautions this year with vigilance around hand sanitation and respiratory hygiene to ensure your health and safety, and this is outlined in the section below. We have great confidence in our partnerships with the cities and local authorities where our events take place. As this is evolving, we will continue to provide regular updates as and when they become available and will continue to take precautions as recommended by relevant state and federal authorities.

With that being said, we are continuing to plan the very best event possible for you and look forward to seeing you at Fine Food 2020.

We strongly urge our exhibitors and visitors to refer to the guidelines and protocols as suggested by The Australian Department of Health and the World Health Organisation regarding the virus.

With over 1,000 exhibitors, and more than 20,000 visitors, Fine Food Australia is the country’s largest trade exhibition for the foodservice, hospitality and retail industries. The event presents new and innovative products from around Australia and from over 60 countries internationally, as well as live demonstrations, masterclasses and industry recognised competitions.

 

The show runs every year and alternates between Sydney and Melbourne each September.

Our When & Where page has all the information you need. Click here

Fine Food Australia is a trade only event for professionals working in the foodservice, hospitality and retail industries. As this is a business event for those people working in the industry, we ask visitors not to bring anyone under the age of 15 to the show. This is for their own safety as there is cooking equipment in operation on the show floor that could potentially pose a hazard to children. Proof of age and industry involvement may be requested at the door.

The easiest way to attend Fine Food Australia is to register online – by registering online you will be able to fast track your entry and save the $35 door charge.

 

Online registration for the event is free.

 

Once you register online, you will be sent an email confirmation with a barcode which you can use to print your entry badge onsite. Each visitor is required to complete an individual registration, in order to generate a personalised entry badge. Your badge will give you entry to Fine Food Australia on any of the days during show time.

Yes, there is the option to register up to 5 additional colleagues during the registration process. Each visitor will receive a unique email confirmation to the email address provided.

Most international visitors will require a Visa to enter Australia. Applications need to be made well in advance at the Australian Consulate in your own country or in some cases can be made online. It is not our company policy to provide invitation letters to visitors wishing to attend our shows. For more information on applying for a Visa visit the Department of Immigration website.

Please refer to the Exhibitor Directory for the most up to date list of exhibitors signed up.

Students enrolled at a tertiary level or registered apprentices may attend the show if they have the appropriate student identity card. All students will need to register online. Primary and Secondary school students will not be admitted, regardless of any courses they are studying.

 

Students must be mindful that Fine Food Australia is a business event. Exhibitors are present to engage in business conversations. Please be considerate of their time and of any promotional material available.

As this is a business event for those people working in the foodservice, hospitality and retail industries and contractors servicing these industries, we ask visitors to not bring anyone under the age of 15 to the show.  This is for their own safety as there is cooking equipment in operation on the show floor that could potentially pose a hazard to children. Proof of age or industry involvement may be requested at the door.

 

Tertiary students with valid student ID will be admitted. Due to OH&S, prams, strollers and trolleys (ie shopping trolleys) are strictly not permitted at the event. Under no circumstances are any children permitted into the exhibition halls during the setting up and disassembling of the show.

Yes. Proof of industry involvement may be requested at the registration counters or at the entrance, and can include:

A business card in your name; or
Employee verification on company letterhead; or
Evidence of membership of a relevant professional or industry association.

To find out more about exhibiting at Fine Food Australia, contact our Sales Team today.

Exhibitor badges can be ordered through the Online Exhibitor Manual. Please contact your stand coordinator for log in details.

 

If you require any assistance, please contact us.

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